At Gulrez, customer satisfaction is important to us. However, due to the nature of our products, we do not offer any returns, exchanges, or refunds once an order has been confirmed and delivered.
Please Note:
- All sales are final.
- We do not accept returns or offer refunds for reasons such as a change of mind, dislike of fragrance, or personal preferences.
- In the rare event that you receive a damaged or incorrect product, please contact us within 24 hours of receiving your order. We will assess the issue and provide support accordingly.
For any concerns or queries, feel free to contact our support team at info@gulrez.pk. We’re here to help and ensure a smooth shopping experience.