Terms & Conditions

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Effective Date: 17 May 2025
Business Name: Gulrez
Website: www.gulrez.pk
Email: info@gulrez.pk

Welcome to Gulrez! By using our website and placing an order, you agree to the following terms and conditions.

  1. General
  • These terms apply to all users of our website www.gulrez.pk.
  • We reserve the right to modify these terms at any time. Continued use of the site implies acceptance of any updates.
  1. Products & Pricing
  • All products are subject to availability.
  • Prices are in Pakistani Rupees (PKR) and include applicable taxes.
  • We reserve the right to change product prices without prior notice.
  1. Orders & Payment
  • Orders are only confirmed after we verify them via a phone call or WhatsApp message.
  • We currently only accept Cash on Delivery (COD) for all orders within Pakistan.
  • Please ensure that your provided contact number is active and reachable.
  • Orders may be cancelled if we are unable to confirm them within 48 hours.

 

  1. Shipping & Delivery
  • We offer free shipping on all orders across Pakistan.
  • Orders are usually delivered within 3 to 5 business days after confirmation.
  • Deliveries are handled by our trusted courier partners.
  • Please ensure your address and contact details are accurate to avoid delays.

 

  1. Returns & Refunds
  • Due to the nature of fragrance products, we do not offer returns or exchanges.
  1. User Responsibilities

By using our website, you agree:

  • Not to use the site for unlawful purposes
  • Not to violate any intellectual property rights
  • Not to misuse the website or post misleading information
  1. Intellectual Property

All content on Gulrez.pk (including logos, product images, text, and graphics) is the property of Gulrez.

  1. Limitation of Liability

Gulrez will not be liable for:

  • Any indirect or consequential damages
  • Delay in delivery due to unforeseen circumstances
  1. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be handled under Pakistani jurisdiction.

For questions about these terms, contact us at info@gulrez.pk.